Privacy Policy

This website (the “Website”) is owned, operated, and provided by PNE Canada, Inc., in conjunction with and on behalf of its subsidiaries, affiliates, related corporations and business names (collectively, “PNE”). Your privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, and disclose personal information. The following outlines our privacy policy for personal information we collect from you.

  • Before or at the time of collecting personal information, we will identify the purpose(s) for which information is being collected.
  • Our collection of personal information shall be limited to that which is necessary for the purpose(s) specified by us.
  • We will collect personal information by lawful and fair means and, except where inappropriate, with the knowledge or consent of the individual concerned.
  • We will collect, use, or disclose personal information only to fulfill the purpose(s) specified by us, or otherwise with the consent of the individual concerned, or as required by law.
  • Upon written request, and subject to the exemptions provided by law, you may be provided with access to your personal information held by us. We may charge an administrative fee for providing access to your personal information in accordance with your request.
  • We will take reasonable steps to update or correct your personal information when necessary, or if you request it.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, including physical, organizational and technical safeguards.
  • We will only retain personal information as long as necessary for the fulfillment of the stated purpose(s).
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

What do we use your information for?
The personal information we collect from you, which may include your name and contact details, if you provide them to us, may be used in one of the following ways:

  • To contact you in order to respond to an inquiry or comment;
  • To personalize your experience (your information helps us to better respond to your individual needs); or
  • To improve the Website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

PNE is part of a multinational organization and your personal information may be stored on our servers located in Germany.

Do we disclose any information to outside parties?
We do not sell or trade your personal information to outside parties. We do use the services of trusted third parties to assist us with operating the Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the applicable laws, enforce our Website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Use of Cookies
We use technologies such as cookies, which store small pieces of data on your device and allow us to collect certain anonymous usage information from you when you interact with us via the Website. The usage information may include, but is not limited to, internet browser information, operating system information, Internet Service Provider (ISP), Internet Protocol (IP) addresses or other device identifiers, your location, the date and time that you visited a particular website, or your customer habits and preferences.  We also use third party tools such as Google Analytics to collect usage information.  PNE is not responsible for the security and privacy practices of these third party tools.  For more information about these products and their security and privacy principles, please review their respective privacy policies.  

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our Website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Website not intended for those under age 13
We do not collect any information from anyone under 13 years of age. Our Website, products and services are all directed to people who are at least 13 years old or older.

Your Consent
By accessing or using the Website, or otherwise voluntarily providing us your personal information, you consent to this Privacy Policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. By accessing the Website, or otherwise voluntarily providing us your personal information, you agree to be bound by the then current version of this Privacy Policy

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

PNE Canada, Inc.
57 Auriga Dr Suite 101
Ottawa ON K2E 8B2

E-mail: canada(at)
Phone: +1 613 406 7806

See also our Terms and Conditions of Use.